More in Bookings and calendar
- Accept or decline a booking request
- Block time on your calendar
- Cancel a booking
- Find booking details
- Instant Book vs booking requests
- Manage blocked time
- Manage booking requests
- Reschedule a booking
- Set your cancellation policy
- Understand booking request deadlines
- Understand booking statuses
- Understand how bookings work
- Use the calendar
- View booking history
- When guests cancel or respond to a reschedule
Find booking details
Every booking has a details page with everything you need to prepare for the session and answer customer questions.
Open a booking
- From Bookings, open the booking's actions menu and select View.
- From the Calendar, select the booking.
- From your dashboard, select a booking in Today's calendar.
What's on the page
| Section | What it shows |
|---|---|
| Header | The booking's status and the actions available — Accept, Decline, Reschedule or Cancel booking. |
| Booking Summary | Date, Time, Guests, Total Amount and Activity Type. |
| Guest Note | Any special note or instructions the guest provided. |
| Space Information | The space that was booked. |
| Cancellation policy | The policy that applies to this booking. |
| Customer | The customer's name, email and phone number, with buttons to copy them. |
| Price breakdown | How the total was calculated. See How booking prices are calculated. |
| Payment | Payment attempts, references and statuses. See Booking payment details. |
| Booking Metadata | Booking ID, Request received, Respond by, Type and whether it was an Instant Booking. |
Depending on the booking, you may also see a Reschedule card, a Cancellation card, or a response countdown for requests.