Use your Inbox
Your Inbox is where you chat with your customers and reply to Showcase inquiries. Open it from the Customers section of the sidebar.
Before you begin
- You need permission to manage messages.
In this article
Find a conversation
- Use the tabs to filter: All, Inquiries, Bookings or Unread.
- Use Search messages... to find a conversation.
- Select a conversation to open it. Until you do, the right side reads Select a conversation.
Reply to a customer
- Open the conversation.
- Type in Type your message....
- Press Enter or select Send.
Your messages appear as You (Host).
Conversation options
Open Conversation options (the three dots at the top of a conversation) to:
- Send booking invitation — invite the guest to book one of your spaces. See Send a booking invitation.
- Mark as read.