Reply to Showcase inquiries
If you allow it, visitors to your Showcase can send you a message before booking. Their inquiries arrive in your Inbox, and your replies go to them by email.
In this article
Turn on inquiries
In the Showcase Editor, open Message Studio and turn on Allow guests to message your studio, then publish your changes. This shows the inquiry form on your public Showcase. See Messaging, cancellation note and hours on your Showcase.
What visitors see
Visitors see Have a question before booking? and can send their name, email and message. They're told the studio will reply to their email.
Reply to an inquiry
- Go to Inbox and select the Inquiries tab.
- Open the inquiry. It's labelled Showcase Inquiry and shows the visitor's name and email, with an Email Delivery label.
- Write your reply in Write an email reply....
- Select Send Email.
Your reply is emailed to the visitor, and the conversation history stays in your Inbox.