More in Troubleshooting and common questions
- A customer says they paid, but the booking isn't paid
- How can I change my space pricing?
- How can I update my availability?
- How can I update my business information?
- My trial or subscription has ended — what now?
- What happens when a booking request expires?
- Where can I find my booking confirmation?
- Where can I view my earnings?
- Why can't I add a payout account or card?
- Why can't I publish my space?
- Why can't I see a page or button?
- Why is my space not appearing on my Showcase?
Why is my space not appearing on my Showcase?
Your Showcase only shows spaces that are published. If a space is missing, one of these is usually the reason.
In this article
Check the space's status
- Go to My Spaces and find the space.
- If its status is Draft, open its actions menu and select Publish.
- If it shows Unpublished — over plan limit, your plan doesn't allow this many spaces. Upgrade, or unpublish another space.
You can also check in the Showcase Editor under Showcase readiness, which lists your spaces as Listed or Draft and lets you publish drafts.
Check your studio can be shown
If visitors see This studio isn't available right now, the host may still be completing setup or verification. Make sure your verification is approved and your subscription or trial is active.
Check you're looking at the right address
Open your Showcase with View live in the Showcase Editor or View booking page on your dashboard, so you know you're looking at your current address. See Share your Showcase link.