Start over and unpaid POS bookings

Start over

1. On the POS, select Start over.
2. If a payment link or bank account is already out, you'll see Start over while a payment request is open? The customer can still pay the original booking, and if both bookings get paid for the same time, only one can be kept and the other payment will need a refund.
3. Select Start over anyway, or Keep this booking to stay.
4. Change the details and continue.

What happens to the original booking

Superspace tells you with a Started over message:

• If it could remove the unpaid booking, it says the booking was removed.
• Otherwise, the booking wasn't paid and will expire on its own, or stays under Awaiting payment until it is paid or expires.

Cancelling a paid POS booking

Once a POS booking is paid, it's a normal booking. To cancel it, open it from Bookings and select Cancel booking. See Cancel a booking.