More in Point of Sale
Understand POS order and payment statuses
A POS booking is a booking like any other, so it uses the same booking statuses. While you're taking payment, the POS screen also shows the payment's progress.
In this article
On the POS screen
| You see | Meaning |
|---|---|
| Checking for payment / Waiting for transfer | The link or account is out and Superspace is watching for payment. |
| Confirmed — Payment confirmed / Payment received | The customer has paid. The booking is confirmed. |
| Payment Expired — Payment link expired | The link lapsed without payment. Generate a new link or start a new booking. |
| This booking no longer exists | The booking was removed or can't be found, so the POS stopped checking. If the customer says they paid, look them up in Bookings. |
In Bookings
- Before payment: Awaiting payment.
- After payment: Upcoming, or Awaiting approval if the space uses booking requests.
See Understand booking statuses.
In Earnings
POS payments appear in Recent transactions with the channel Walk-in. Filter by channel to see only POS transactions. See View your transactions.