More in Point of Sale
What is Superspace POS?
POS (Point of Sale) is how you book a space on a customer's behalf — for someone at your front desk, on the phone or in your DMs — and take their payment.
In this article
Open the POS
- Select POS in the Operations section of the sidebar.
- Select Add booking on your dashboard, or New booking on the Calendar.
- From Customers, add a customer and select Continue to Booking.
You need permission to create bookings to use the POS.
How a POS booking works
The Point of Sale screen has three steps, with a Booking Summary alongside that updates as you go:
- Booking Details — the customer, space, date, time, purpose and number of guests.
- Select Add-ons & Equipment — any extras for the booking, plus the space's rules, arrival instructions and cancellation policy to go over with the customer.
- Payment Method — send the customer a payment link, or generate a virtual bank account for them to pay into.
Step-by-step: Create a POS booking.
What the POS doesn't do
- The POS books your spaces and their extras. It isn't a shop for selling separate retail products.
- Payment is taken with a payment link or bank transfer through Superspace. There's no option to record a cash payment for a space booking at the POS.
- To change a booking's space, time, guests or add-ons after it's been created for payment, you start over rather than editing it. See Start over and unpaid POS bookings.