More in Settings and billing
Settings and billing

Manage your subscription

Your subscription keeps your spaces live and your studio taking bookings. Manage it in Settings → Billing.

Before you begin

  • Only people who can manage the subscription — usually the studio owner — can choose, change or cancel a plan.
In this article
  1. Open Billing
  2. Choose a plan
  3. Your subscription status
  4. Renew
  5. Cancel

Open Billing

Open your account menu, select Settings, then Billing. You'll see the available Plans, your subscription status, your Payment method, your Payout account and your Billing History.

Choose a plan

Settings → Billing with the plan cards. Prices shown are sample data — check the app for current prices. Select the image to enlarge it.
  1. Under Plans, compare what each plan includes. See Plans and features.
  2. Select Choose followed by the plan's name.
  3. Complete payment on the secure payment page you're taken to.

When you return, your subscription status updates. If a payment is still processing, Superspace tells you it couldn't confirm it yet.

Your subscription status

MessageMeaning
You're on the … plan · … spaces · … team members · Next billing …You have an active paid plan.
Your free trial hasn't started yet.Verify your identity to begin your free trial. You won't be charged until it ends.
Your free trial has ended.Choose a plan to start taking bookings again.
Your subscription is … Renew to keep your space live.Your paid subscription has lapsed. Select Renew.
You don't have an active subscription yet.Choose a plan to get started.

While you're on your free trial, a trial banner shows how many days are left instead.

Renew

If your subscription has lapsed, select Renew. You'll see Subscription renewed when it's done.

Cancel

  1. Select Cancel subscription.
  2. In Cancel Subscription, confirm with Yes, Cancel.

You keep access until the end of your current billing period. While a cancellation is scheduled, plan changes are unavailable.

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Still need help?

Email our team at support@superspaceapp.com and tell us what you were trying to do.

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