More in Settings and billing
- Accept a team invitation
- Change your plan
- Check your verification status
- Invite team members
- Manage notification preferences
- Manage team members
- Manage your subscription
- Payment method and billing history
- Plans and features
- Set up a custom domain
- Team roles and permissions
- Update your profile
- Update your studio information
Change your plan
You can move to a different plan from Settings → Billing. Superspace previews exactly what will happen before you confirm.
Before you begin
- You need an active paid plan and permission to manage the subscription.
In this article
Switch plans
- Go to Settings → Billing.
- On the plan you want, select Upgrade to, Downgrade to or Switch to followed by the plan's name.
- Review the preview in the dialog.
- To upgrade, select Pay (the amount) and upgrade and complete payment. To downgrade, select Downgrade now.
Upgrading
The full price of the new plan is charged with no proration. Your plan changes immediately and a new billing period starts today.
Downgrading
A downgrade takes effect immediately. You won't receive a refund for unused time on your current plan. You'll see Plan downgraded when it's done.
If you're over the new plan's limits
The preview lists any consequences before you confirm, for example:
- Team members who will be blocked, by name.
- Pending invitations that will be revoked.
- Spaces that will be unpublished, by name.
Blocked members show Blocked — over plan limit, and unpublished spaces show Unpublished — over plan limit. Upgrading again, or reducing your team or spaces, brings you back within the limits.
When plan changes are unavailable
- When your last payment didn't go through — select Pay now on the Billing page first.
- When your subscription is scheduled to cancel at the end of the billing period.
- When your paid-through period has ended — renew first.