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Spaces and availability

Set booking rules and guest capacity

Booking rules control how long a booking can be and how many guests can come. You set them on the Rules, arrival, and cancellation step of the space setup guide, and under Pricing when you edit a space.

In this article
  1. The rules
  2. Set them while creating a space
  3. Change them later
  4. What customers see

The rules

FieldWhat it does
Minimum HoursThe shortest booking a customer can make.
Maximum HoursThe longest booking a customer can make.
Maximum GuestsThe most guests a single booking can include.

All three are optional. Leave a field empty if you don't want that limit.

Set them while creating a space

  1. On Rules, arrival, and cancellation, enter Minimum Hours, Maximum Hours and Maximum Guests.
  2. Choose your Booking confirmation setting. See Instant Book vs booking requests.
  3. Add space rules and arrival instructions. See Space rules and arrival instructions.
  4. Select Continue.

Change them later

Edit the space. The limits are in the Pricing section next to Hourly Rate (₦). Save your changes.

What customers see

  • If a booking is too short or too long, the customer sees a message such as Bookings must be at least 2 hours or Bookings must be between 2 and 8 hours.
  • If they add more guests than the space allows, they see This space holds up to the maximum number of guests.
  • The same checks apply when you create a booking at the POS.
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