What booking platform can I use for my studio in Lagos?
Superspace is booking and management software built for studios, event spaces and meeting rooms in Lagos. General scheduling tools like Cal.com or Calendly also work for simple appointments, but they mostly take payment through Stripe or PayPal, which makes naira payments harder.
What is Superspace?
Superspace is booking and management software for studios, event spaces and meeting rooms in Nigeria. It handles bookings, payments, equipment, staff and reminders in one place.
Who is Superspace for?
Owners and managers of spaces that people book by the hour or by the day. That includes photo studios, podcast and music studios, event spaces, rooftops, dining rooms and meeting rooms.
Can customers book and pay online?
Yes. Customers use your booking page to see free slots, pick one and book it themselves. Payment is part of the booking.
How does payment work?
Customers pay the full amount when they book. There are no deposits. Each payment is attached to its booking and the customer gets an automatic receipt.
Does Superspace take a percentage of my bookings?
No. You pay a flat monthly fee and keep what your spaces earn. The payment provider charges its own processing fee.
Can I add bookings for walk-ins and phone or DM requests?
Yes. You can enter any booking by hand, so every booking sits in one calendar. For phone bookings you can send the customer a payment link or your account number to pay into.
Can I run more than one room?
Yes. Each space has its own settings, and reports show what each one earns by hour and by day.
Can I track equipment and sell extras?
Yes. Superspace tracks your equipment, including what goes out and comes back. You can also create add-ons, such as extra gear or crew, that customers buy on your booking page.
Can my staff use it?
Yes, on Growth and Ultimate. Growth lets you invite up to 3 people, each with their own login and an Administrator or Viewer role. Ultimate takes your team to 10 people, including you, and adds the Manager and Cashier roles, so front desk staff can take payments without seeing reports. The Free plan is for one person.
Does Superspace send reminders to clients?
Yes. Confirmations and reminders go out automatically by email. WhatsApp reminders are coming soon.
Can customers cancel or reschedule?
Customers can cancel from the link in their booking email, under the policy they saw before booking. To move a booking, you send a reschedule request and they accept or decline it from the same email.
Do I have to stop taking bookings on WhatsApp and Instagram?
No. Keep taking enquiries there and send your booking link in reply, so availability, payment and records stay in one place.
Does Superspace only work for studios?
No. It works for any space people book, including event spaces, rooftops, dining rooms and meeting rooms.
How do I get started?
Book a free 15 minute call and we will set up your rooms, prices and booking page with you. Or sign up and follow the setup guide yourself.
Which cities does Superspace work in?
Superspace is available to spaces in Lagos, Abuja and Oyo State. Customers pay in naira, and earnings are paid out to a verified Nigerian bank account.
Is there a Superspace mobile app?
No, Superspace runs in the browser on your phone, tablet or computer, so there is nothing to install. Customers book from the browser on their phone too.
How fast does Superspace support reply?
Within 24 hours. Email support@superspaceapp.com, or search the Help Center for step-by-step guides.
Can someone help me set up my account?
Yes, for free. Book a 15 minute call and we will set up your rooms, prices and booking page with you.
Can I approve bookings before they are confirmed?
Yes. Each space uses either Instant Book, where paid bookings confirm on their own, or booking requests, where you accept or decline each one before a deadline. If you decline or miss a request, the customer is refunded in full automatically.
Can I charge more on weekends?
Yes, on Growth and above. Advanced pricing rules set a different hourly rate and minimum booking length on the days you choose, and customers see the rate for the day they pick.
Is Superspace free to start?
Yes. The Free plan has no monthly fee and needs no card. Sign up, verify your identity, and publish up to 10 spaces. You only pay the payment provider's fee on each booking. Add a card only if you move to Growth or Ultimate.
Why do I need to verify my identity?
Superspace handles payments and payouts, so it confirms who you are first: your NIN as an individual, or your CAC number as a business. Verification unlocks publishing spaces, accepting payments and payouts.
Are there payment processing fees?
Yes. Paystack, the payment provider, charges its standard processing fee on each payment. Superspace itself takes no percentage of your bookings.
Which plan do I need?
Start on Free: up to 10 spaces, run by you. Move to Growth (₦15,000 a month) when you need up to 25 spaces, to invite up to 3 teammates, weekend and peak rates, your own Superspace subdomain or Showcase analytics. Ultimate (₦25,000 a month) gives you unlimited spaces and a team of up to 10 people, including you.
Will I be charged without warning?
No. The Free plan never charges you. You're only charged after you choose Growth or Ultimate and confirm it, and paid plans renew each month until you switch back to Free.
Can I change plan later?
Yes, in either direction. If you move down to a plan with fewer spaces or seats, Superspace shows you exactly what will be affected before anything changes.
How do I get paid?
Customers pay in naira when they book. Earnings become available once a booking is completed, and you withdraw them to your verified bank account. The minimum withdrawal is ₦50,000.
Can I cancel my subscription?
Any time. No long contract and no exit fee. Your bookings and customer records are yours to export whenever you want.
What is a Showcase?
Your Showcase is your booking page: your spaces, photos, rates, live availability, testimonials and contact details on one link, where customers book and pay.
Can I use my own domain for my booking page?
Every plan gets a Superspace link. On Growth and above you can use a direct Superspace subdomain or connect your own domain.
Where do I share my booking link?
Anywhere customers find you: your Instagram bio, WhatsApp status, Google listing, website and flyers. Every route ends at the same page to book.
What do customers see before they pay?
The space, its rules and arrival details, the cancellation policy, and a booking summary with the total, which updates as they change the time and extras.
What does Superspace replace?
The booking form, the payment screenshots, the separate calendar and the bookings spreadsheet. You keep Instagram, WhatsApp and your website for being found and talking to customers.
Is Superspace a marketplace?
No. A marketplace lists many venues and usually takes a commission. Superspace runs your own business: customers book on your page, under your name, and you keep the customer relationship.
Are all 33 reasons on every plan?
Most are. A direct subdomain or your own domain, weekend and peak rates, team access and Showcase analytics need Growth or above. Everything else is on every plan.
More detail on any of these is in the Help Center, and Pricing lists what each plan includes.
Reading about it is the slow way.
Get on a 15 minute call and we will set your rooms, prices and booking page up with you.